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Two older Asian adults looking at their phones in a park Topic 2 · 🛡️

Online Safety

Scammers rely on a handful of favorite tricks, and once you know them they stop working - however convincing the message sounds. Here are the tricks aimed most often at older adults, how to make a password nobody can guess, and exactly what to do if something has already gone wrong.

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By the end you will

Lessons

2.1 Spot a scam message

⏱ 20 min · Find the warning signs in a message before you tap anything.

Most scam messages give themselves away: odd spelling, a rush, a request for a code or money, or a scary warning with a number to call.

2.2 Calls that pretend to be family

⏱ 20 min · Stay calm when a voice sounds like family, and see the same trick behind other stories.

AI can copy a real voice from a few seconds of video. Prize, romance and job scams follow the same script: a story, a rush, and money you must send.

2.3 Strong passwords, safe apps

⏱ 15 min · Make a password nobody can guess, and install apps only from the official stores.

A favorite phrase plus a number and a symbol is strong and easy to remember. Apps come from the App Store or Google Play - never from a link.

2.4 If something went wrong

⏱ 20 min · Know exactly what to do in the first hour - and ask for help without shame.

Block, call family, report, call the bank. Not sure about a message? Take a screenshot and ask before you do anything.

Remember this

Updated October 2026.