Digi Friend
Impact

A model already tested

Digi Friend grows out of a model that has been tested in practice. In summer 2025, a high school in Vietnam used the curriculum framework of Phuong Lien Hoang (AgeTech for Vietnam) to run a community project for its high-school students: an intergenerational digital literacy program, with volunteer training and expert guidance.

202older adults aged 60–82 (140 women, 62 men)
90%attended at least 80% of sessions
85%want the program continued and expanded

Before and after

Confident spotting a suspicious message or call

Before48%
After82%

Contacted family by phone at least weekly

Before50%
After80%

Confidence using a smartphone (1–5 scale)

Before3.2
After4.5

How it worked

πŸ—“οΈ10 weeks1–2 sessions a week, 2 hours each
πŸ‘₯Small groupsin community centers
πŸ§‘β€πŸŽ“Student volunteerspaired with older learners

In their words

"I'm no longer afraid to touch my phone. Now I can send photos to my children myself."A learner, Vietnam
"I can look up the bus route from home to [the hospital]. I feel more confident getting around without asking my neighbors."A learner, Vietnam

Lessons learned

Small, patient groups

Hands-on practice with patient guidance is what builds confidence.

Young volunteers

They give both technical help and encouragement.

Fewer skills, more practice

Repeating a few core skills works better than covering many topics.

Source: the school's program outcome report, September 2025. Pre/post questionnaires administered by the school.

Digi Friend in the U.S.: measured from day one

Before and after

Every topic has before-and-after questions and a confidence rating.

After-class record

Attendance, fidelity to the lesson plan, and standard acceptability, appropriateness and feasibility measures.

RE-AIM report

Results summarized with the RE-AIM framework for partners and funders.

U.S. results will be posted here once enough classes have run. We only publish real data.

$7.7 billionlost to fraud by adults 60 and over in the U.S. in 2025 (FBI). California had the highest losses of any state.

Run a class in your community

Libraries, senior centers and community groups: write to [email protected].

See For organizations β†’